We regularly question our customers to help us recognise areas for improvement. January 2010 Results Collingwood Richardson strives for excellence in the Insurance Broker world. With our Chartered Insurance status, employee’s with CII Qualifications. But we recognise that our customers are the best testimonials to the level of our service. So on annual basis we […]

We regularly question our customers to help us recognise areas for improvement.

January 2010 Results

Collingwood Richardson strives for excellence in the Insurance Broker world. With our Chartered Insurance status, employee’s with CII Qualifications. But we recognise that our customers are the best testimonials to the level of our service. So on annual basis we consult our customers for feedback through a questionnaire, with the January 2010 survey presenting feedback as follows:

“Would You Recommend Collingwood Richardson”

  • 100% Yes

000% Maybe

000% No

Customer Quotes from gathered from our questionnaire feedback forms:

“THE SERVICE WE HAVE RECEIVED OVER THE YEARS AS HAS ALWAYS BEEN FAULTLESS. TOTALLY RELIABLE, ALWAYS EFFICIENT, EXCELLENT ADVICE. PROVIDE A BACK UP SERVICE WE COULD NOT DO WITHOUT!”

“YOUR ADVICE IS STRAIGHT FORWARD AND THE POLICES YOU RECOMMEND REPRESENT GOOD VALUE.”

“SERVICE & ADVICE HAS BEEN FIRST CLASS BOTH IN DEALING WITH MY PRIVATE BUSINESS AND EXCELLENT WHEN ARRANGING BUSINESS COVER.”

“COMMUNICATION & RESPONSE TO QUERIES HAVE BEEN DEALT WITH VERY QUICKLY.”

“VERY SATIFIED WITH SERVICE I’VE RECEIVED FROM YOURSELF OVER THE PAST YEAR. I HAD TO INCREASE THE VALUE OF MY LIABILTY LAST YEAR & IT ALL WENTY SMOOTHLY WITHOUT ANY FUSS, GREAT STAFF TO DEAL WITH. MANY THANKS.”

“ALL OF OUR BUSINESS INSURANCE MATTERS ARE DEALT WITH CONFIDENTLY AND COMPETENTLY BY COLLINGWOOD RICHARDSON. HELPFUL ADVICE IS ALWAYS AVAILABLE.”

“WHENEVER CONTACT IS MADE WITH YOU, WE FIND YOUR ADVICE TO BE CONCISE, HELPFUL AND VERY PROFESSIONAL. WHEN RESPONDING TO OUR QUERIES YOUR RESPONSE IS ALWAYS SPEEDY AND EFFICIENT AND WE ALWAYS FIND COLLINGWOOD RICHARDSON A PLEASURE TO DEAL WITH AND DO BUSINESS WITH.”

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